We currently offer FREE DELIVERY on selected cities only. You wil be charged regular shipping rates as applicable on the shipping city.
The large majority of our orders are shipped within 4 working days and delivered in 2-3 days from shipping. We ship through leading courier services like DTDC, DHL and FedEx, and you can track your order online after it is shipped. In the unlikely event we are unable to deliver any items in your order, be assured that you will not be charged for that item, and you shall be refunded the full amount charged for the item.
We are committed to delivering your order accurately, in good condition, and always on time.
To ensure that your order reaches you in the fastest time and in good condition, we only ship through reputed courier agencies.
While we shall endeavour to ship all items in your order together, this may not always be possible due to product characteristics, or availability.
If you believe that the product is not in good condition, or if the packaging is tampered with or damaged, before accepting delivery of the goods, please refuse to take delivery of the package, and call our Customer Care or mail us at firstname.lastname@example.org, mentioning your order reference number. We shall make our best efforts to ensure that a replacement delivery is made to you at the earliest.
You may track the shipping status of your order on our partner courier website, we will supply you the tracking code and you may use it to track the order.
Please note all items (including gifts) will be shipped with an invoice mentioning the price, as per Indian Tax Regulations.
In the event we have to cancel any items in your order, if you have paid using a credit card your credit card shall not be charged for the above cancelled item(s). If you have paid using a debit card/netbanking, your bank shall be instructed to refund the amount within 2 working days. However, the actual credit to your account will depend on your banks processing time, which may be 7-15 days. If you do not receive a credit within this time, please check with your bank and let us know if you face any issues with the same